
Business Mastery Podcast
Business is dynamic. And everything affects you and your business. Fight with your mother-in-law? Mindset struggle? Market Changes? YUP. So, we're going to talk about it all. No topic is off limits.
The goal for every episode is to offer a new and different perspective or provide actionable strategies you can implement now. On the topics you need, to help you run the small business you love, more successfully. To master your own business and to master yourself as its leader and decision maker.
Every Wednesday Dawn K. Kennedy, an attorney, author, mentor and the CEO of Convoy Road Coffee Roasters, releases a new episode for your middle of the week dose of ideas and inspiration. In 45 minutes or less.
Small bites, expert guests, big impacts.
Whether you are a new or seasoned entrepreneur, this show is about all the things around making a bigger impact with your pursuit and growing into your entrepreneurial vision.
Business Mastery Podcast
194. “Scaling from $50k- $30M” with Beth LaChance
Dawn Kennedy talks with Beth Lachance, Founder and CEO of Global Medical Virtual Assistants. Starting her company with a first-year revenue just under $50,000, Beth discusses scaling her business to achieve over $30 million in revenue within six years. The episode covers how she managed rapid growth in the highly regulated medical industry, including overcoming challenges around compliance and data protection. Beth also shares her strategy of leveraging past experiences, evolving with client needs, and investing in team growth.
In this episode...
Who is Beth Lachance, and whom does she serve? (00:59)
Scaling in a Highly Regulated Industry (01:40)
The evolving role of virtual assistants in medical practices. (03:02)
Overcoming Industry Resistance (04:07)
How Beth grew from $50K to $30M in revenue within six years. (7:58)
Core values that drive sustainable business growth. (8:28)
Staying Ahead with Innovation and AI (09:55)
Empowering teams to evolve and lead continuous improvement. (11:11)
Focusing on Client Retention and Details (14:54)
Adapting and Evolving with Market Trends (18:20)
Forcing Client Evolution for Growth (19:21)
From Small Beginnings to Enterprise (20:42)
Evolving with Clients: Overcoming Resistance (21:08)
The Importance of Team Retention (21:23)
Navigating Uncomfortable Business Shifts (23:58)
The Role of Education in Client Buy-In (24:27)
The Journey of Personal Growth as a CEO (25:28)
Delegation and Trust: Key to Scaling (26:22)
Investing in the Right Team Members (27:52)
Overcoming Imposter Syndrome (33:13)
The Value of an Executive Coach (34:41)
Beth Lachance’s Information:
Website: https://gmva.ph/our-team
LinkedIn: https://www.linkedin.com/company/global-medical-va-careers/
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